Reset your Nerdio Compass environment

This page guides you step-by-step through the process of fully resetting a Compass workspace, allowing you to start discovery afresh from a clean state.

Overview

Workspace Termination is the option in Settings that resets a Compass workspace back to a clean state. It is the supported path for starting over - for example, after test/demo use, a misconfigured onboarding, or when you want to re-run discovery from scratch rather than layering new snapshots on top of old data.

Warning

This action is destructive and irreversible. Terminating a workspace permanently removes its imported data. There is no undo and no recovery path once the termination is confirmed.

When to perform this procedure

Use this procedure if:

  • You onboarded a test, demo, or trial workspace and want to remove it cleanly.

  • Your environment data is stale, corrupted, or was imported incorrectly and you would rather start fresh than manage it snapshot-by-snapshot.

  • You want to re-scope the assessment (for example, a different tenant or a different Citrix Site) and need a clean workspace rather than a mixed one.

Tip

If you need only to remove a single bad import, use the applicable snapshot management action instead:

This is reversible in scope (it only affects one snapshot) and does not touch the rest of the workspace. Workspace termination is the broader, all-or-nothing reset.

Prerequisites

  • Role required: Workspace Admin. Users without admin rights will not see the Workspace Termination option.

  • Recommended before you start: export any snapshot data you may still need (Actions menu › Export) - once the workspace is terminated, that data cannot be recovered.

Step-by-Step

  1. Sign in to your workspace at app.getnerdio.com.

  2. Navigate to Settings › Workspace Termination.

  3. Select Terminate Workspace.

  4. Confirm the action in the warning dialog. You will be asked to type the workspace name or complete a similar confirmation step to prevent accidental termination.

  5. The workspace and its data are removed. You are returned to the workspace creation/onboarding flow if you want to start a new one.

What is removed and what persists after an environment reset?

Removed

Persists

All imported snapshots and environment data (Citrix inventory, policies, user/licensing data)

Your Nerdio/Entra ID sign-in identity - you are not deleted as a user

Cost analysis and assessment results

Access to create a brand-new workspace afterward

Workspace-level settings and configuration

After Termination

Once a workspace is terminated, you will need to go through onboarding again to create a new one - including re-granting Entra ID consent (required) and, optionally, Azure consent - and re-run or re-upload your Citrix export to rebuild the environment snapshot.

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